faqs

Recommended reading and pre-requisites vary for each course. Please review the details for the course you’re registering for by browsing our course catalog.

Course materials are not available prior to class. Please refer to your registration confirmation and other e-mails for suggested reading and preparation tips.

Recommended reading and pre-requisites vary for each course. Please review the details for the course you’re registering for by browsing our course catalog.

During class, you will receive a variety of materials to support your learning journey. We encourage you to keep these as they will contain the majority of information covered in class.

We will be happy to send you an electronic copy of the course materials you lost. Please e-mail info@macropuseducation.com with your name, course name, and course date. The team will reply with a link to download your materials.

We will provide all necessary training materials, including course booklets, and materials for exercises. You are encouraged to bring items along that might make your training experience more comfortable.

Instructors discourage usage of electronics such as laptops, iPads, and cell phones during active instruction. At the beginning of class, there is often a vote on a working agreement for how to use electronic devices during class.

We cannot guarantee the availability of publicly accessible Wi-Fi at every training location. However, the majority of our venues provide general guest access.

We do not currently provide translator or interpreter services for course attendees. However, attendees are welcome to provide their own interpreters as needed.

The course date, venue, city and instructors will all be listed on the individual event page within our course calendar. Once you register, you will receive a confirmation email with details for the class.

If you registered for an event prior to course confirmation, you will receive an e-mail once the course is confirmed to run. If you have a question about a specific event, please reach out to info@macropuseducation.com.

Please contact info@macropuseducation.com. Be sure to send your full name, course name, and attendance date for the class.

Each certification is different. Please review the course details within our Course Catalog as well as Certifications page for information specific to the event you are participating in.

The process for obtaining each certification is different. Please review the Certifications page as well as course details within our Course Catalog for information specific to the event you are participating in.

Certifications are issued by multiple certifying bodies. We currently work with Scrum Alliance, Scaled Agile, and ICAgile to issue certifications after class. Please review the Certifications page for more information.

Please reach out to info@macropuseducation.com for list of certifications available.

Confirmed training events are marked with a Guaranteed, if you have any question, please reach out to info@macropuseducation.com.

Please call 1-877-645-8352 or email info@macropuseducation.com. We will do our best to respond to you as quickly as possible.Should the team not be immediately available, you can expect e-mails and phone calls to be returned within three business hours on standard work days.

Please call 1-877-645-8352 or email info@macropuseducation.com. We will do our best to respond to you as quickly as possible. Should the team not be immediately available, you can expect e-mails and phone calls to be returned within 3 business hours on standard work days.

Macropus Global Education has a dedicated training support team on both the east and west coast who work directly with our instructors to provide the most complete and updated information on training, adoption, and value. Feel free to email us at info@macropuseducation.com, we will do our best to respond to you as quickly as possible. Should the team not be immediately available, you can expect e-mails and phone calls to be returned within 3 business hours on standard work days.

Registration fees vary based on course. Please visit the Course Calendar to view pricing for specific classes.

You will complete registration through our online registration partner Eventbrite. Please call 1 (877) 645-8352 or email info@macropuseducation.com if you need assistance, or have any issues registering via the portal. You will find a link to register via the Course Calendar.

After completing your registration online, a confirmation will be emailed to the primary contact address provided. Please contact us by emailing info@macropuseducation.com if you need an additional copy of your receipt.

Please contact info@macropuseducation.com to be transferred to the correct class.

Please contact info@macropuseducation.com to request a copy of your registration confirmation.

Standard discounting for groups of 3+ and 5+ are available within our online registration system. Please select a course from the Course Calendar to view group pricing options.

For questions regarding registrations purchased through an approved reseller or third-party, please contact the vendor directly for assistance.

The following transfer policy is effective August 1, 2017.* Transfers requested thirty (30) days before the scheduled start of the training event will be processed at no charge. Transfers requested at least fifteen (15) days before the event will be subject to a $150 transfer fee. Transfers requested at least seven (7) days before the event will be subject to a $250 transfer fee. Transfers requested less than 7 days before the event will be subject to a $350 transfer fee. *Exceptions Apply. There is a separate transfer policy for the Agile Coach Bootcamp course. Review the Transfer Policy for the Agile Coach Bootcamp.