Lean Six Sigma & Change Management

Charge to Client: per individual $949; per Corporate (group of 7 minimum, maximum of 12) $6,600

Course description:

• The course is intended for individuals or professionals working as auditors, assessors, and champions who are assigned to lead change initiatives or individuals who are working in organizations which have recently introduced a Lean program and expect changes in processes, infrastructure, and culture. The course covers all aspects of change and helps leaders and employees successfully grasp fundamental elements, tools, and techniques of Lean transformation. The course is not intended to teach how to downsize the organization or reduce costs that negatively impact human development. The course addresses all the elements of change and teaches how an organization can best make use of its resources and technology to resolve issues during its transformation to a leaner organization.
• We issue Certificates of completion of the course.

Course objective:

• The main objective of the course is to teach the audience the most effective and proven ways to embrace Lean initiative, help champions or sponsors develop the supporting infrastructure and contribute to the organization's overall goals. The course is expected to provide the audience with interactive exercises, examples and case studies that have helped several leading organizations, which implemented Lean, achieve significant improvements in productivity, delivery/lead time, cost and human development.

Learning objective:

• Understand the Change process associated with Lean program implementation
• Understand the human aspects of this change and how to be motivated to embrace Lean program and accept it as a positive event that flows into the organization to help it grow and innovate
• Learn how to address the softer elements of Lean transformation by making key people in the organization accountable, engaging employees and leaders at every level, getting a larger percentage of employees to care deeply about the organization’s motive to implement Lean, preparing them to face challenges with a positive attitude
• Learn how to address the harder elements of change by knowing how to manage Lean projects in terms of timelines for completion, allocation of the right resources and their time, and obtaining commitments from senior management
• Understand how to sustain the momentum of a Lean transformation program throughout the deployment of the program and keep the staff aware, well-educated and enthusiastic to embrace the change willingly
• Understand how to conduct Lean maturity audits and what type of questions you should ask
• Define Lean transformation metrics and know how to link Lean metrics with financial measures
• Understand the elements of an implementation plan and follow the process to enable smooth transformation - communication, measurement and reporting, risk planning based on ISO 31000
• Get familiarized with strategy, marketing, and technology cycles of organizations and know about tools and tactics that can help re-launch or adjust the transformation process according to changing cycles.

Who should attend:

• Managers, auditors, assessors or employees who are new to the Lean transformation program, or individuals who want to familiarize themselves with the elements of change during a Lean transformation, individuals who want to know about the impact of Lean transformation on their work in order to prepare themselves to contribute successfully to the program or senior leaders who want to understand specific modules of Lean transformation to help them understand elements of change.

Course contents:

• 1. Introduction
• Origin of Lean
• Visualizing Opportunities
• Lean Activities
• Lean Wastes
• Lean Metrics
• The Role of Lean
• The Goal of Lean Initiative

• 2. Lean transformation as a change process
• Lean Transformation
• Why view Lean as a Change Process?
• Approach to Lean Change Management

• 3. Leading Lean implementation the right way
• Choosing the Right Sponsor
• Asking the Right Questions

• 4. Building a compelling business case for Lean
• 5. Human aspects of Lean transformation
• 6. Softer and harder elements of Lean transformation
• Case Study and Quiz

• 7. Developing a strategy for Lean Implementation
• 8. Anticipating issues, clearing roadblocks during Lean transformation
• 9. Calibrating Lean speed and assessing transformation
• 10. Making Lean Happen